About Mark
Hello Traverse City!!! As a seasoned Sales Consultant with 15 years of experience, I'm honored to work at Serra Traverse City, formally Bill Marsh Automotive. I'm passionate about helping customers find their dream cars. From the initial search to that unforgettable moment when they sit down in their new ride, I strive to make every experience exceptional. Married to my beloved Jessica for 21 years, I'm a proud father of two hockey- and soccer-playing boys, ages 11 and 14. A Michigan State University alum, I'm an avid hockey fan (Go Red Wings!). Beyond the showroom, I enjoy staying active with hockey (playing and coaching), golf, tennis, and pickleball. But my true passion lies in connecting with people, taking care of my customers, and building lasting relationships with them and their loved ones. I believe that each interaction is an opportunity to make a difference, and I'm committed to going the extra mile for every client.
Customer rating
5.0 / 5 based on 171 ratings (119 written reviews)
Recent reviews
Mark Blazok made this one of the best vehicle-buying experiences I’ve ever had. From the moment I walked into Serra Buick GMC Traverse City, he was professional, knowledgeable, transparent, and genuinely committed to helping me find the perfect vehicle—without any pressure. He took the time to answer every question, kept me informed throughout the entire process, and made sure every detail was handled flawlessly. His communication, integrity, and customer service are second to none. Even after the sale, Mark has continued to be responsive and helpful, which speaks volumes about his character and dedication. If you’re looking for someone who truly cares about his customers and goes above and beyond, I couldn’t recommend Mark more highly. He earned every bit of this 10/10 rating. Thank you, Mark, for an exceptional experience!
— Miguel C. ,
Mark took the time to explain whatever questions I had. Very pleasant to deal with. Just a good person. Very efficient and on top of all matters necessary.
— Laura M. ,
I am straight forward and direct. Mark was able to pick up on that and provide the service I requested.
— David H. ,
Mark was incredible from start to finish! His customer service was the sole reason I picked Serra over several other dealerships that were competing for my business. Highly recommend working with Mark and will do so again!
— Jeffrey R. ,
Mark was very professional and courteous. He was able to answer all my queries and was very helpful in my understanding of the process. Mark always returned my calls in a timely fashion if I had to leave voicemail. I certainly would recommend Mark to anyone looking to purchase a vehicle.
— Paul T. ,
of course a score of ten….overall experience great..thank you mark for making this a very easy experience for a first time user being my husband always took care of this
— Dianne C. ,
Great! The delivery and pick up of the cars went smoothly. He knows what we need for a vehicle and finds what we want.
— Donald E. ,
Great! Mark is very knowledgeable and easy to work with. He explained all the new technology. I would definitely recommend him.
— Janna H. ,
If you're looking to buy a car, go to him—he's extremely friendly and patient with customers.
— Ye C. ,
Mark did a great job of locating the vehicle I wanted. He had the paperwork organized when I picked up my new vehicle. I great experience!
— Alicia S. ,
Specialties
- SIERRA 1500
- TERRAIN
- ENCORE GX
- ACADIA
- YUKON