About Mark
Hello Traverse City!!! As a seasoned Sales Consultant with 15 years of experience, I'm honored to work at Serra Traverse City, formally Bill Marsh Automotive. I'm passionate about helping customers find their dream cars. From the initial search to that unforgettable moment when they sit down in their new ride, I strive to make every experience exceptional. Married to my beloved Jessica for 21 years, I'm a proud father of two hockey- and soccer-playing boys, ages 11 and 14. A Michigan State University alum, I'm an avid hockey fan (Go Red Wings!). Beyond the showroom, I enjoy staying active with hockey (playing and coaching), golf, tennis, and pickleball. But my true passion lies in connecting with people, taking care of my customers, and building lasting relationships with them and their loved ones. I believe that each interaction is an opportunity to make a difference, and I'm committed to going the extra mile for every client.
Customer rating
5.0 / 5 based on 157 ratings (108 written reviews)
Recent reviews
Whenever I'm working with Mark on anything related to purchasing a new truck or a lease. Or any questions I might have. Mark is always right on top of everything. Outstanding salesman.
— Barton F. ,
Mark made securing my new lease a breeze. He is very knowledgeable and found me a vehicle that had the features I wanted. He spent time making sure I was familiar with my new vehicle and invited me to call or stop by the dealership if I had any questions at any time.
— Jane P. ,
I would recommend you to any one of my family and friends , easy to talk , listen carefully on what you want, can get ahold of you when I had questions. I had the best experience and I will be coming back to you in the future if and when I need a new car or truck.
— Toni W. ,
Mark is always an available when I call with questions. When I gave him my wants and price he always. Omes thru. I have recommended him to many friends.
— Rena R. ,
It was great. I was with my mother as her lease was up and getting another car. Mark was very helpful on got her the best deal. Thanks.
— Margot T. ,
Mark was great. Best experience I’ve had with an auto purchase.
— Jason K. ,
It was a great experience. Mark made everything simple.
— Robert F. ,
Mark is always so nice to work with. He explains everything thoroughly & is always available to answer any questions I have. I always appreciate the humor and care he gives to me and his willingness to take care of my concerns. Connie Wood
— Constance W. ,
Mark is outstanding. What an enjoyable way to buy a new vehicle. We have probably purchased eight vehicles at least from Mark and every time he’s gone above and beyond our expectations.
— Larry K. ,
Mark was great to work with. He was very informative and had answers to all my questions. Would recommend him definitely.
— Mary S. ,
Specialties
- SIERRA 1500
- TERRAIN
- ENCORE GX
- ACADIA
- YUKON