Greetings! I started with Serra Traverse City as a Business Development Representative, recently transferring to the Service Advisor team. I am thrilled to begin my professional journey with Serra Traverse City. Originally, I came from Manton, but I relocated to Traverse City in the summer of 2024, and it has been a rewarding experience thus far. I am dedicated to delivering exceptional service by striving to meet the needs of every customer. Building meaningful connections and ensuring every experience at Serra Traverse City is outstanding are my top priorities. Beyond the office, I enjoy playing musical instruments, spending quality time with my 16-year-old cat Mushu, cooking yummy food, and working on Mini Coopers!
4.8 / 5 based on 45 ratings (39 written reviews)
Very nice.
— Pauline V. ,
The service was great but taking almost an hour and a half for an oil change was a little much
— Steven S. ,
Very good. Good communication!
— Duane K. ,
Very friendly and efficient.
— Dale H. ,
Alivia was very professional and friendly. She had all the paperwork ready, used my GMC rewards and got me checked out on time. Thanks
— Terry D. ,
Excellent
— Janel S. ,
Prompt service with a great attitude. A pleasure meeting and dealing with Alivia!
— George S. ,
Very good.
— Robert P. ,
Great! Very helpful positive and efficient.
— Christina I. ,
Friendly, knowledgable and professional. Very satisfactory experience. You are lucky to have her.
— John K. ,