As a Service Advisor in the automotive industry since 2010, I'm passionate about putting your automotive needs first. With a degree in Automotive Management from Ferris State University, I'm well-equipped to guide you through every step of your service journey. Outside of the dealership, family is my everything. As a devoted husband to my wife Heather and father of two amazing girls, I cherish spending time outdoors hiking, camping, and engaging in countless activities with them. Exceptional customer care is what I strive for. I go above and beyond to ensure that your vehicle is properly cared for and that you're kept fully informed throughout the process. My open and honest communication style fosters trust and confidence, so you can rest assured that your automotive needs are in capable hands. Whether it's your first time to the dealership or you have been working with us for years, I'm here to provide you with the peace of mind and convenience you deserve.
4.8 / 5 based on 626 ratings (402 written reviews)
AJ was very kind and took great care of my vehicle.
— Chris K. ,
-The service was an oil change for our Buick. I arrived prior to the scheduled time and went to the former entrance. The sales associate saw me and directed me to the new entrance and he took over from there. Outside of the entrance issue, the service was done quickly and efficiently due to the sales associate. Nice job.
— Julie C. ,
Quick and efficient process. Great job
— Eugene D. ,
Great helpful and friendly clearly cares 👍
— Susan S. ,
Print, friendly and listened to my concerns
— Margaret S. ,
Very smooth totally good service very informative.
— Dennis D. ,
Good communication with AJ. He validated all parts I requested were in stock and advised me on future service to consider. I would recommend this dealership and AJ to friends.
— Joel H. ,
AJ was quick to respond to my concerns and immediately provided a plan for action. Even though there was a two week wait time for service he did his best to address my concern. He kept me updated on the progress when the car was serviced and completed the work on time. I was pleased with the repair but equally pleased with his attention to detail. Even though the current dealership seems too large and less interested in customer care and communication AJ seemed to try and make up for those shortcomings I was very pleased to work with AJ and see him as a great representative of your company. TJTweedy
— Tom T. ,
AJ took care of all of my issues and questions. The truck was done on time. Overall good experience
— Lorri B. ,
Great! Polite, respectful, knowledgeable.
— Jeffery F. ,